Chapter 4
Organizational Design
The tools, techniques, and methods described in the previous chapter can be incredibly powerful to help unlock organizational agility. Yet, their relative effectiveness will be greatly affected by the context within which they are used. One of the influences of that context is Organizational Design. Without an Organizational Design that supports an end-to-end view of value creation, the technology deployed will have limited effect.
In this chapter and throughout this book, I refer to Organizational Design from two perspectives:
The Physical Design of the Workplace: Here, I’m referring to the physical (and sometimes virtual) workspace within which people collaborate, communicate, and work together.
The Organizational ...
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