CHAPTER 6

Images

Attack Culture and Structure Together

Culture is like the wind. It is invisible, yet its effect can be seen and felt.

—Bryan Walker and Sarah A. Soule

Janice already had enough to juggle; she didn’t expect this.

Reporting directly to the CIO for a large consulting company, Janice Brill was responsible for guiding her eighty-person software organization through a much larger and broader transformation initiative worldwide. The IT group served a demanding army of consultants who made partner based on their ability to generate results and revenue. As a result, the culture was one that very much followed the chain of command and flow of ...

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