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Usability Engineering by John M. Carroll, Mary Beth Rosson

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CHAPTER 1 Scenario-Based Usability Engineering

During the 1990s scenario-based software development techniques became increasingly prominent in software engineering and human-computer interaction. Anecdotal reports suggest that they are pervasive in contemporary software development practice. A study of 15 software companies in northern Europe reported that all were using various scenario-based techniques. Most of the projects used scenarios in the iterative development and analysis of prototypes. Scenarios were found to be especially useful in helping development teams reach sufficient agreement to enable work to proceed, and in ensuring consistency with predecessor systems. Two of the projects turned to scenario-based techniques after the ...

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