This is a book about user acceptance testing (UAT) in its many forms and the uses to which it is put. It draws together many strands of material about testing, project management, quality management, team behaviour and other relevant pieces of the complete UAT experience and weaves them into a strong and reliable lifeline for the novice UA tester or stakeholder.

The book has been written to meet the needs of three disparate groups of people. The first of these groups is those who are directly involved in the UAT exercise. For this group we aim to provide a practical and fairly complete guide to the testing of information systems that contain software. As the subtitle indicates, we have adopted a step-by-step approach to enable them ...

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