CHAPTER 36CROSS‐FUNCTIONAL COLLABORATION PLAY: How do I collaborate across the organization to drive seamless and informed product experience design?

As management guru Ken Blanchard notes, “None of us is as smart as all of us.” Unfortunately, many teams operate in silos, where multidisciplinary collaboration and problem solving do not inform experience design. The cross‐functional collaboration play helps you dismantle these silos and ensure that the right internal partners share the right knowledge, processes, deliverables, and visibility at the right time. Breaking down these silos will reduce churn and increase productivity and ultimately ensure that sound decisions are made to achieve experience design goals.


Who Are the Key players in the Cross‐Functional Collaboration play?

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