User Experience Innovation: User Centered Design that Works

Method for Identifying Core Tasks

This section describes a stepwise approach to identifying both the current and future potential core tasks of your product. In overview, the steps are as follows:

Step 1: Identify or Define Your Target Users

Step 2: Identify the User Needs of the Target Users

Step 3: Identify the Core Tasks of Your Product

Step 4: Identify Potential Future Core Tasks

Step 5: Document Your Preliminary Core Tasks

Step 6: Verify and Prioritize Your Core Tasks

Step 7: Identify the Top Core Tasks for Your Product

Step 8: Process and Document the Results

Step 1: Identify or Define Your Target Users

Since core tasks will change with user needs, which again will change with the target users you are approaching, identifying—or defining—your ...