Chapter 10. Conclusion
While you are preparing to go on a journey, you own the journey, but after you have started the journey owns you.
Chinese Proverb
Leadership
Perhaps those who are best suited to power are those who have never sought it. Those who, like you, have leadership thrust upon them, and take up the mantle because they must, and find to their own surprise that they wear it well.
J. K. Rowling
I have had people working for me who became frustrated because I wouldn’t order the people under them to do whatever they say. I did this because I wanted to help them grow into being a leader rather than just being a manager. At its core, being a leader is about being the kind of person that others want to follow. I worked on formal career ladders ...

Get User Experience Management now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.