Skip to Content
User Experience Mapping
book

User Experience Mapping

by Peter W. Szabo
May 2017
Beginner
352 pages
8h 23m
English
Packt Publishing
Content preview from User Experience Mapping

Sum of all maps

The 4D user experience map is a visualization of the whole user experience. Similar to the first map we created in the Chapter 1, How will UX Mapping Change Your (Users') Life?, it is a communication tool. We will improve the users' lives by filling the web with easy-to-use and beautiful websites. We will start with the website of a restaurant. 

The 4D UX Map has a narrative flow, composed of events and milestones, similar to the user story map, from Chapter 2, User Story Map - Requirements by Collaboration and Sticky Notes. Events grouped into milestones form the backbone of the 4D UX Map. We map every achievement the user has on the road to reach the opportunity, and this will form the horizontal axis of the map. You might ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Mapping the User Experience

Mapping the User Experience

James Kalbach
User Experience Design

User Experience Design

Satyam Kantamneni
Mapping Experiences

Mapping Experiences

James Kalbach

Publisher Resources

ISBN: 9781787123502