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Chapter 2

The Individual Expert Review

User-centered design practitioners are often asked to conduct “expert reviews” of user interfaces. The goal of these expert reviews is to find as many usability and design problems as possible. The chapter describes techniques and tips that will help individual practitioners do thorough expert reviews under time and resource constraints.

Keywords

Expert review; user interface inspection; usability review

Outline

Overview of the Individual Expert Review

What Do You Need to Use the Individual Expert Review?

Personnel, Participants, and Training

Hardware and Software

Documents and Materials

Procedures and Practical Advice on the Individual Expert Review Method

Planning and Developing the Individual ...

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