Chapter 5

Pluralistic Usability Walkthrough

The pluralistic usability walkthrough is a collaborative usability evaluation method develop by Randolph Bias that involves both users and members of the product team. In this method, a facilitator presents participants with an image of the interface for each step in a task and ask them to write down what they would do at each step to get to the next step in a task. After the participants have written their answers for each step, the facilitator reveals the “correct answer” and invites discussion.


inspection; pluralistic review; usability; usability evaluation; usability walkthrough; walkthrough


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