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Uses and Risks of Business Chatbots
book

Uses and Risks of Business Chatbots

by Tania Peitzker
March 2020
Intermediate to advanced
170 pages
4h 14m
English
Business Expert Press
Content preview from Uses and Risks of Business Chatbots

Introduction

The Biggest Opportunities Created by Chatbots and IVAs

Image

I.1 © AI BaaS UG, Munich, 2019. Diagram of our proprietary algorithm VAIP [Virtual Artificially Intelligent Patois]

The UK Government’s Multibillion Pound Bot Budget and Fears of the “Digital Poorhouse”

A Guardian investigation has established that 140 councils out of 408 have now invested in the software contracts, which can run into millions of pounds, more than double the previous estimates. The systems are being deployed to provide automated guidance on benefit claims, prevent child abuse, and allocate school places. But concerns have been raised about privacy and data ...

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Publisher Resources

ISBN: 9781949443448