Chapter 1. Introduction 7
Additional solutions for security, deployment, management, support, wireless
and more.
Many organizations will relate to Figure 1-3 for each part of the processes
defined. Implementation of the ThinkVantage Technologies will reduce cost and
offer opportunities for companies as illustrated below.
Figure 1-3 ThinkVantage Technologies tools and simplification of PC life cycle processes
1.3 Implementing a ThinkVantage Technologies solution
Table 1-1 outlines the efforts required to implement the tools discussed in both
books. It also outlines whether training is recommended or required to ensure a
smooth implementation into an organization.You will notice that as a worst case
scenario, it will take less than two weeks to get staff trained on all of the tools
mentioned in the chart below. Many of the tools have optional training and can be
learned through the use of this redbook or existing product documentation.
Image Creation Team Loading Team Install Team
End-User
Responsibility Help Desk/Desk-Side Install Team
1-3 day [update]
3-4 weeks [complex
image]
2-3 IT resources
20-40 min
per client
2.5-3h per
system
3-4 system/day
per IT resource
1-12h
Generate help
desk calls
Resources needs to have
allocated funds
COST of DOING business
20-60 min
per client
1 day - 1 week
1-2 IT resources
3-5 min
per client
25-30 min per
system
15-30 system/day
per IT resource
5-15 min
SLA driven and
automated
50% cost reduction
not uncommon
Better resource
usage
10-15 min
per client
Image Creation
Management
and Test
Deploy
Image
Install
Client
Migrate
Data and
Application
Settings
Backup/Recovery
Remote Support
Software Updates
Inventory
Cascading
Disposal
8 Using ThinkVantage Technologies: Volume 1 Creating and Deploying Client Systems
Table 1-1 Implementing ThinkVantage Technologies
IBM PCD Tool People needed to
implement
Process change
required
Training needed
Imaging
ImageUltra
Builder
2-5 Skilled Administrator for
Large Enterprise Company
1 Skilled Administrator for
Small Medium Business
Company
Yes, to build
image, but the
deployment of
image remains
similar
Yes, Required
2 day training
Software
Delivery
Center
1-3 Skilled Administrator for
LE
1 Skilled Administrator for
SMB
Yes, to regroup
applications by
line of business
or dept.
Optional
1 day training
Network
Deployment
Rapid
Deployment
Manager
(RDM)
1-3 Skilled Administrator for
LE
1 Skilled Administrator for
SMB
No existing
process with
image
deployment best
practice
Ye s ,
recommended
1 day training
Migration
System
Migration
Assistant
(SMA)
1 Skilled Administrator for
LE and SMB
No existing
process with
automated
migration beat
practice
Optional
2 day training
Recovery
Rescue and
Recovery
1 Skilled Administrator for
LE and SMB
Yes, to create
hidden recovery
partition on local
hard drive
Optional
2 day training
Chapter 1. Introduction 9
Management
IBM Director
Agent
1-3 skilled Administrator for
LE
1 skilled Administrator for
SMB
No, existing
process with
system
management
best practice
Included in IBM
Director training
IBM Director 1-3 skilled Administrator for
LE
1 skilled Administrator for
SMB
No, existing
process with
system
management
best practice
Ye s ,
recommended
2 day training
System
Information
Center
1-3 skilled Administrator for
LE
1 skilled Administrator for
SMB
No, existing
process with
asset
management
practice
Included in IBM
Director training
Disposal
Secure Data
Disposal
1 IT staff for LE and SMB No, existing
process with
Hard Drive Data
Disposal best
practice
Optional
1 day training
Low Med High
IBM PCD Tool People needed to
implement
Process change
required
Training needed
Note: The scale is relative to the other ThinkVantage Technologies uptime and
migration tools and not a measure of good, average and poor.
10 Using ThinkVantage Technologies: Volume 1 Creating and Deploying Client Systems
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