Think about your current training programs, and imagine them including a solution that allows learners to add their own links—in real time—to information that becomes part of the course archive or a solution that allows learners to write a blog about their experiences related to the topic at hand while in the midst of a discussion.

While many of these features are missing from current web-based training solutions, they are becoming readily available. In fact, many organizations are implementing these solutions today through a new web technology.

What technology is this? Web 2.0, of course.

Web 2.0 is the second generation of web development, which allows people to collaborate, interact, and share information online. It's a dynamic, user-centered ...

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