Chapter 15
3Ms: Make It Easier
Performance Improvement in Making It Easier to Change
If change was easy, you wouldn’t be reading this book. The “laws” of process improvement follow other laws as we have witnessed with electricity and now from Sir Isaac Newton, who is considered one of the most important scientists of all time. He studied motion and developed three laws. Newton’s First Law of Motion1 is often paraphrased in Change Leadership to explain resistance. We think it has a dual value. Besides referring to a body at rest, we think his law supports the benefits of a culture of continuous improvement.
Newton’s Law I: Every body persists in its state of being at rest or of moving uniformly straight forward, except insofar as it is compelled ...
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