Appendix A

Troubleshooting the Project

Information in this chapter

• Dealing with Cost Issues

• Dealing with Timing

• Engaging Fortinet Professional Services

• Engaging Fortinet Technical Support

Introduction

You probably wonder why we need a “Troubleshooting the Project” Appendix in a technical book. In an ideal world, technical people shouldn’t be affected that issues related to budget or timing. However, in the real world, how often have people asked you to do something that should have been completed yesterday? How often have you been asked to find a less-expensive option? If you have ever experienced this, the information here will help you understand how to better deal with potential project management issues.

Chapter 10 discussed several Project ...

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