© Edward Stull 2018
Edward StullUX Fundamentals for Non-UX Professionalshttps://doi.org/10.1007/978-1-4842-3811-0_43

43. User Testing

Edward Stull1 
(1)
Upper Arlington, Ohio, USA
 

Kobayashi Maru.

To merely mention the name Kobayashi Maru1 invites debate among Trekkies, the devoted followers of all things Star Trek . It is a test—a computer simulation. Participants take the test to evaluate their leadership skills by virtually commanding a spaceship traveling across the galaxy. The Kobayashi Maru test uncovers hidden weaknesses and unforeseen strengths—a practice not unlike user testing.

Now, it is your turn. You sit in the captain’s chair. Shortly after the test begins, you receive a distress call from the Kobayashi Maru, another spaceship, which sits ...

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