Chapter 4: Accessibility and Inclusive Design: Why They’re Not the Same
by Derek Featherstone
We should have known better.
We worked with a prominent player in the video industry and they needed to make sure their new video player was accessible. The majority of their audience has disabilities. Making the video player accessible was simply nonnegotiable. Period.
Our team knew how to make things accessible. We’d been working with video player accessibility for a few years. We had spent quite a bit of time analyzing existing players, guiding our clients on how to make them more accessible, and then helping them in their efforts to repair them.
We knew what we were doing.
We even went to the point of saying to the client that we needed to do usability ...
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