Chapter 7. PLANNING FOR RESPONSIVE AND RELIABLE ACUTE CARE
Joel S. Lazar
Marjorie M. Godfrey
Eugene C. Nelson
Paul B. Batalden
LEARNING OBJECTIVES
Describe the role of clinical microsystems in acute care.
Compare and contrast patient and microsystem perspectives on acute care.
List five design requirements for acute care in clinical microsystems.
Discuss the value and function of advanced access to health care.
Describe how microsystems can optimize handoffs in patient care.
To effectively meet the acute care needs of patients and families, clinical microsystems must plan coordinated responses to foreseeable surprises. These responses are supported by evidence-based algorithms, structured decision-making processes, and well-defined (but flexible) roles ...
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