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Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage
book

Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage

by Peter Franz, Mathias Kirchmer
March 2012
Intermediate to advanced content levelIntermediate to advanced
240 pages
5h 58m
English
McGraw-Hill
Content preview from Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage

Abbreviations

ABE

activity-based emission control

APQC

American Productivity and Quality Center

ARIS

Architecture of Integrated Information Systems

BPA

business process automation

BPEL

Business Process Execution Language

BPM

business process management

BPMN

Business Process Modeling Notation

BPMS

business process management system

BPR

Business Process Reengineering

CCOR

Customer Chain Operations Reference Model

CEO

chief executive officer

CFO

chief financial officer

CIO

chief information officer

CKO

chief knowledge officer

CoE

Center of Excellence

COO

chief operating officer

COP

Community of Practice

CPO

chief process officer

CRM

customer relationship management

DCOR

Design Chain Operations Reference Model

DFSS

Design for Six Sigma

DMADV

Design, ...

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Publisher Resources

ISBN: 9780071791717