Bibliography
American Productivity and Quality Center. “Using Process Frameworks and Reference Models to Get Real Work Done: Best Practices Report.” APQC, 2011.
Bossidy, Larry, and Ram Charan. Execution: The Discipline of Getting Things Done. New York: Crown Business, 2002.
Brocke, Jan vom, and Michael Rosemann, eds. Handbook on Business Process Management, Volumes 1 and 2. Berlin: Springer-Verlag, 2010.
Carter, Sandy. The New Language of Business: SOA & Web 2.0. Upper Saddle River, NJ: IBM Press, 2007.
Champy, James. X-Engineering the Corporation: Reinventing Your Business in the Digital Age. New York: Warner Business Books, 2002.
Cheese, Peter, Robert J. Thomas, and Elizabeth Craig. The Talent Powered Organization: Strategies for Globalization, ...
Get Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.