CHAPTER 1Value-Driven BPM: Why You Need It Now

During our more than four decades of combined experience advising business leaders in the area of business process management, we have had the privilege of meeting with executive teams at companies all over the world. While there are vast differences between industries and countries, we find commonality in the struggle to address a variety of vexing questions. Around the globe, CEOs and senior management teams are asking themselves:

• How can we better align execution with strategy?

• How can we focus our management efforts on the most important problems?

• How can we increase transparency in the most important areas of our business?

• How can we improve our agility in adapting to new market conditions? ...

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