Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage

CHAPTER 5How Value-Driven BPM Optimizes the Impact of Process Improvement Initiatives

On your journey to execution excellence, you may have built expertise in any number of process improvement initiatives, such as Lean, Six Sigma, TQM, and others. This chapter explains how you can use value-driven BPM to ensure the right focus with those capabilities to drive the most sustainable business value.

The first four chapters of this book explained how value-driven BPM represents an evolution of BPM from a set of tactical methods focused on improving processes in isolation into a management discipline that touches all of the processes at an organization. We demonstrated how to close the gap between BPM as a set of tactical methods and BPM as a management ...