Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage

CHAPTER 9Value-Driven BPM in Practice

Companies across a range of industries have successfully put value-driven BPM into practice. Each one faced unique challenges and choices when using BPM to address the issues, but all shared the experience of extremely rewarding BPM implementations.

In this chapter, we take a closer look at four examples. From oil and gas, and high-tech engineering, to chemicals and services, each of these companies recognized that a Process of Process Management (PoPM) for value-driven BPM was needed to help optimize processes, eliminate duplicative software and wasteful practices, and boost efficiency. These real-life experiences—derived from an engagement with some of the largest and most influential companies in their ...