APPENDIX AValue Stream Mapping Icons

The icons that are often used in office and service value stream maps are depicted in Figure A.1. Remember that a value stream map is a storyboard designed to visually reflect the current state and an improved future state. In creating maps to reflect work flow within your organization, you may find a need to complement this set of icons with your own standardized icons. Value stream mapping icons should be intuitive and unambiguous representations that enable quick and deep understanding by all parties who will be viewing the maps. Use whatever icons best represent how work and information could or should move through your value streams.

FIGURE A.1 Common value stream mapping icons

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