APPENDIX EShelving Systems Value Stream

The impetus for the value stream mapping activity shown in Figures E.1 and E.2 and Table E.1 was twofold. First, the client wanted to learn what value streams and value stream mapping were all about. While it had been on the Lean journey for several years, it had only experimented with a few of the tactical tools and wanted to explore the fuller benefits that deploying the broader set of Lean principles and practices offered. Second, its competition was starting to deliver higher quality more quickly and at lower cost, and this organization wanted to keep its position as the top shelving supplier.

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