APPENDIX FSoftware Development Change Request Value Stream

This example demonstrates the use of value stream mapping to improve a segment of a larger value stream. The value stream mapping activity shown in Figures F.1 and F.2 and Table F.1 was a demonstration project at a software firm that was interested in broadening its Agile development work to include enterprise-wide Lean management practices. The mapping team included the vice president of sales, director of account management, director of operations, marketing manager, director of product management, and two scrum masters.

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FIGURE F.1 Current state value stream map for software development ...

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