APPENDIX FSoftware Development Change Request Value Stream

This example demonstrates the use of value stream mapping to improve a segment of a larger value stream. The value stream mapping activity shown in Figures F.1 and F.2 and Table F.1 was a demonstration project at a software firm that was interested in broadening its Agile development work to include enterprise-wide Lean management practices. The mapping team included the vice president of sales, director of account management, director of operations, marketing manager, director of product management, and two scrum masters.


FIGURE F.1 Current state value stream map for software development ...

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