March 2016
Beginner to intermediate
614 pages
21h 52m
English
Content preview from Verbal CommunicationBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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François Cooren
20Verbal communication in organizational settings
Abstract: This chapter presents a growing body of research focused on the role communication plays in the functioning and constitution of organizations. After presenting the interpretive perspective on organizational communication, I propose to focus on the work of conversation analysts and ethnomethodologists who, especially since the 1990s, have been interested in studying the detail of what they call ‘institutional talk’, i.e. the interactional order that typically emerges in institutional and organizational contexts. Finally, I end this chapter with the CCO (communication as constitutive of organization) movement, introducing the work of key authors such as Deirdre Boden or ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.