CHAPTER 4

Modes of Work-Related Communication

Users of virtual worlds communicate with each other both inside and outside the simulated environments. There are essentially always multiple internal forms of text communication, including delayed communication e-mail and multiple real-time chat channels devoted to different numbers and categories of people. Whereas a few MMOs offer internal voice communication, typically external voice channels are used, such as Skype, Mumble, or Discord. Videos of action episodes are often shared online, not merely through static systems such as YouTube, but also streamed in real time over Twitch, in which the visual scene shows the perspective of one person, but others can also contribute voice and text. Essentially ...

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