Chapter 3. Virtual Team Launch Kit

 

"A lot of organizations create virtual teams with almost no understanding of the unique implications of that decision."

 
 --Margaret A. Neale, professor, Stanford Graduate School of Business[9]

Each year an increasing number of organizations are launching new teams whose members must collaborate and work together from a distance. While many of these teams are successful, others never accomplish their objectives. Why? Because some organizations that decide to use virtual teams do not invest the resources necessary to ensure their productivity and survival.

As a result, we frequently hear stories about missed deadlines, unhappy customers, failed product launches, and other serious costs (both monetary and non-monetary) ...

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