Chapter 5. How to Lead Virtual Teams—Tips, Techniques, and Best Practices for High Performance

 

"Out of sight, foremost in mind. How do you manage people whom you don't see regularly?"

 
 --Charles Handy[22]

We've already established that quality leadership is essential for a virtual team's success. And that it's not an easy job. Virtual team leaders face challenges similar to those of leaders of co-located teams. However, for the former, many of those challenges are exacerbated by distance and time zone differences.

As Jay Moldenhauer-Salazar, vice president of talent management at Gap, Inc., suggests, "The things that are good for virtual teams are the same as with traditional teams, but they become even more important in virtual teams."

However, ...

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