Virtual Training Basics, 2nd Edition

8

Engage Participants

In a 2004 T+D article, synchronous learning expert and author Jennifer Hofmann wrote, “Teaching online is like teaching after lunch.” In case you’re not familiar with the post-lunch phenomenon, classroom trainers jokingly refer to it as the “teflon hour” because “nothing sticks.” It’s a challenge at this time of day to keep participants’ attention and engage them in the class.

In the virtual classroom, the problem of engaging participants is even more pronounced. Many would say this is the fundamental challenge of virtual training—how to effectively engage participants and keep their attention throughout the class.

There are several reasons for this challenge. First, participants usually do not leave their personal workspace ...