CHAPTER 5

The Department Meeting

I was now more motivated than ever to lead my staff. I was now armed with what I believed were the tools to lead my team to become a very productive department. I more fully understood the aspects of trust, isolation, and presence and how to deal with these human perceptions in a blended team.

The concepts I learned from my new, informal board of directors (BOD), Reggie, Samantha, and Bob would serve me well. The aspect of having a personal BOD is really important. Regardless of what role you have or the size of your company, having a personal BOD is critical for managing your success and the success of your department and company.

On the basis of the lessons I had learned and how I had tried to lead my team, ...

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