CHAPTER 7

Trust

The human perception of trust is part of this book as it a key element in the overall theory presented in the book, The Human Side of Virtual Work: Managing Trust, Isolation, and Presence. Trust is a human perception that has multiple layers. The depth of an individual feeling of trust is created by the person’s belief that trust is present in their relationship or situation. This feeling of trust is often a one-way street but for it to be measured truthfully, it must be measured in terms of the relationship.

A person can have a high or low level of trust in a relationship but the other person in that relationship could have the opposite level. This is why trust has to be measured from both sides to establish a true level of the ...

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