5. Prepare to scale
Scaling
Why playbooks? A playbook is a tool that shows in detail what needs to happen in a process. This is particularly relevant to processes that need to be facilitated by others, and when large and complex processes with many stakeholders and high stakes are involved.
In working with the Process Designer in building block 2, you entered the key data points of:
- – The situation in which the process will be taking place
- – Each process step
- – The process results
- – The next step of the process.
In your visual playbook you describe and visualize these elements in greater detail. It is these that, together with a detailed schedule, constitute the elements of your visual playbook.
A good playbook provides freedom and flexibility, ownership, and space for improvisation.
- – If you are responsible for designing, facilitating, or running a large-scale conference where a lot is at stake, and there are many roles and responsibilities to fill, the playbook provides a strong foundation to work from.
- – If you have designed a meeting concept or a change process that will be rolled out to your entire organization, the playbook is a great tool to increase the likelihood ...
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