2.7. Notes

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[] Mikel Harry and Richard Schroeder, Six Sigma: The Breakthrough Management Strategy Revolutionizing the World's Top Corporations (New York, NY: Random House, 2006); Thomas Pyzdek, The Six Sigma Handbook: A Complete Guide for Greenbelts, Blackbelts and Managers at All Levels (New York, NY: McGraw-Hill, 2003); and George Eckes, The Six Sigma Revolution: How General Electric and Others Turned Process into Profits (New York, NY: John Wiley & Sons, Inc., 2003).

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[] See references to Digital Six Sigma at http://www.motorola.com/content.jsp?globalObjectId=1958-4152 (accessed 5 July 2009).

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[] George E. P. Box and Norman R. Draper, Empirical Model-Building and Response Surfaces (New York, NY: John Wiley & Sons, Inc., 1987), 424.

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[] George E. P. Box, William G. Hunter, and Stuart J. Hunter, Statistics for Experimenters: Design, Innovation, and Discovery (Hoboken, NJ: John Wiley & Sons, Inc., 2005); Marvin Lentner and Thomas Bishop, Experimental Design and Analysis, 2nd Edition (Blacksburg, VA: Valley Book Co., 1986); Ronald Moen, Thomas W. Nolan, and Lloyd P. Provost, Improving Quality through Planned Experimentation (New York, NY: McGraw-Hill, 1991); and Douglas C. Montgomery, Design and Analysis of Experiments, 6th Edition (Hoboken, NJ: John Wiley & Sons, Inc., 2005).

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[] Charles W. Holland and David W. Cravens, "Fractional Factorial Experimental Designs in Marketing Research," Journal of Marketing Research 10, no. 3 (1973): 270–276; and Forrest W. Breyfogle, Implementing ...

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