1VOCAL POWER
If you ask me what I came into this world to do, I will tell you that I came to live out loud.
—Emile Zola
I was once hired by the upper management of an elegant hotel chain to coach Bob, one of their general managers. The edifice of the property that this particular gentleman supervised was grand, sophisticated, and overlooked a breathtaking vista. An employee had filed a harassment complaint against Bob for the less than sophisticated behavior of yelling and cursing to command his staff. Bob was threatened with the loss of his job. Before I could help him, however, I knew we would have to identify any deeper issues that were contributing to his belligerence. He also had to understand and take responsibility for his role in his ...
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