WHY INTERNET TELEPHONY?

IP telephony is viewed by some people to be an effective technology, and by others as nothing more than an irritant. The irritating aspect stems from those people who have used the public Internet to make telephone calls. In most cases, they are not happy with the quality of the speech and the overall ability of the Internet to support voice traffic.

Why then is VoIP of such keen interest to the communications industry, in view of its relatively poor performance in the support of voice traffic?

There are four major reasons for this interest, and for the deployment of IP telephony. The next part of this chapter discusses these reasons in this order:

  1. The business case

    1. Integration of voice and data

    2. Bandwidth consolidation ...

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