“Speech is the fundamental means of human communication. Even when other forms of communication—such as writing, facial expressions, or sign language—would be equally expressive, (hearing people) in all cultures to persuade, inform, and build relationships primarily through speech.”
—Clifford Nass and Scott Brave, Stanford researchers and authors1
As we saw in Chapter 1, the journey has been long, and we are still in the nascent stages of this evolution in our technology. In this chapter we will discuss the principles of VUI and specific use cases to show you how to create ...