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Voicebot and Chatbot Design by Rachel Batish

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The evolution of conversational UI

Conversational UI is part of a long evolution of human-machine interaction. The interface of this communication has evolved tremendously over the years, mostly thanks to technology improvements, but also through the imagination and vision of humans.

Science fiction books and movies predicted different forms of humanized interaction with machines for decades (some of the best-known examples are Star Wars, 2001: A Space Odyssey, and Star Trek), however, computing power was extremely scarce and expensive, so investing in this resource on UIs wasn't a high priority. Today, when our smartphones use more computing power than a supercomputer did in the past, the development of human-machine interaction is much more natural ...

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