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Voicebot and Chatbot Design by Rachel Batish

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Chapter 3. Building a Killer Conversational App

By now, we all agree that CUI is changing the way that we interact with our devices. We also understand that virtual assistants, chatbots, and voice-controlled devices offer a new, natural, and intuitive human-machine interaction, opening up a whole new commercial world for us. While CUI is still a new field in computing and an extremely dynamic one, we can already find a few success stories.

In this chapter, I will provide five tips for making a conversational application successful, which will help you to build your own killer conversational application. I will also offer chat and voice examples as support.

Find the direct path to initial success

Voice control and CUI are not that new. There were ...

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