Chapter 24Leading Big Volunteer Operations

Carla Campbell Lehn, CVA

Library Programs Consultant, California State Library

The California State Library, in addition to being the library for California's legislature and state government, works in partnership with 183 municipal, county, and special district libraries who manage more than 1,100 library buildings serving 38 million Californians. It provides technical assistance and support to libraries, and federal funds are distributed to focus on enhanced library services and innovation. As a library programs consultant, my job, in addition to managing the statewide library literacy program serving 22,000 adults with 12,000 volunteers annually, is to develop new ideas and resources for libraries ...

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