17. The Ultimate Risk Mitigation Strategy

Indulge us for a moment, here, for a brief thought experiment. This is going to be good. Imagine you find yourself working at a client site in Chicago. It’s a Wednesday afternoon. You learn there’s a very important meeting scheduled for noon on Friday, in San Francisco. The politics of the situation dictate that you must be there, and the complex personalities of some of the people involved suggest that it would be a disaster to be late. You just simply have to be there on time.

You hop onto the Web and discover that American Airlines has an 8:40 A.M. departure from O’Hare with space available, and planned arrival time in SFO at 11:21 A.M. Let’s see, hand baggage only, probably no line for cabs at that ...

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