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5
Other Warranty Reduction Actions
e third principle mentioned in Chapter 4 is to not rely on any one
method of reducing warranty claims. ere are a variety of actions
that result in more comprehensive and therefore more eective warranty
cost reduction. is requires that every source of warranty costs be con-
sidered. One way to do this is to list all of your sources of warranty costs
and try to reduce as many as you can by as much as you can.
It is preferable to most companies to put their eorts where they will
do the most good. is is a wise strategy, but should not result in minor
improvements being ignored. Several minor improvements c ...