Chapter XVIIStep 8 Formalize the System
You may have thought that I had forgotten all about the Formal System. Not true, but the order of consideration is just the reverse from the traditional procedure. Conventionally, we would start with organization design, proceed to implementation, and then engage in an ongoing series of “fixes,” otherwise known as re-organizations. In the world of self-organizations all the “heavy lifting” of system design and implementation is taken care of by the system itself. That is why it is called Self-organization. But there is still much work to be done.
In the earlier discussion of the formal system I suggested that it was exceedingly useful in boundary situations——those points where the system comes in contact ...
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