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Ways and Means for Managing Up by F. William Smullen

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Know More Than Is Expected

Much like preparing for a final exam in high school or a comprehensive exam in college, you should go into any test knowing more than will be asked of you. It’s not about outsmarting the teacher; it’s about being ready to deliver the intellectual goods.

This is especially true in the workplace. Anticipate what is needed; know more than what is expected. Pay attention over time to the kinds of questions being asked or the types of issues being discussed around the office. Be alert and aware so that you can pass those tests along the way, even the pop quizzes, one of which I failed one day.

Even for the Pentagon, the ...

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