April 2014
Intermediate to advanced
256 pages
4h 16m
English
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It is no surprise that the boss cannot be everywhere at work, whether it’s at one moment in time or all the time. It therefore helps if the boss has the eyes and ears of others to depend on. Not to serve as spies or alarms but to be trusted agents who can honestly and reliably measure the good and the bad in and around the workplace for the boss.
That can range from determining attitudes of employees to measuring the quality of the work being done. It can also mean sensing when something is broken or wrong.
You may never be asked to be a lookout for or a gauge of things happening. Yet if you are in a position of ...