INTRODUCTION

Can We Solve Public Problems Anymore?

Their tears told me something my emergency notifications hadn’t yet. People were streaming from the direction of Boylston Street as I stepped outside my apartment. I lived close to five hundred yards from the blasts, but hadn’t heard them.

Stopped by police officers at first, I snaked my way toward—and then into—the medical tent. Everything seemed, strangely, organized. Except that I do remember a handwritten sign off to the left: “Morgue.” In a few minutes I would myself be on Boylston Street, talking to the mayor on the phone. “You are my eyes and ears,” he would say, but I already knew that when I looked in.

The makeshift morgue was empty, but three people had lost their lives along the race ...

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