Glossary of terms from social theory

Please see for further explanations of these terms.

Cognitive system the system of social institutions in an organisation which reflects the concepts which are material to production and service delivery and by means of which the world is interpreted.

Cultural postulates logical premises or statements which express deeply held beliefs about the world within a group or organisation and which are generally common and shared within the group.

Direct control the exercise of coercive power over individuals by which their conformance is enforced through directives, procedures and measurement.

Distinctive knowledge knowledge which is owned by an expert and which is particular to that person.

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