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Web Content Management: A Collaborative Approach by Russell Nakano

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Appendix B. A Workflow Design for Formal Hand Off Between Groups

Executive Summary

A common organizational arrangement for web development enforces a formal transfer process to move content from development to testing. For example, web content developers hand off new and modified web assets to a quality assurance (QA) group. The separation provides a buffer between a fast-paced, freewheeling content development group and a rigorous QA group. The QA group evaluates a fixed snapshot of the proposed changes. A QA engineer tests the changes based on the snapshot and makes a formal determination of approval or of rejection. On approval, the changes are submitted and prepared for production. On rejection, the original developer is notified, and after ...

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