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Further Reading

Cook, Richard I. (1999). "A Brief Look at the New Look in error, safety, and failure of complex systems" (Chicago: CtL).

Cook, Richard I., and David D. Woods (1994). "Operating at the Sharp End: The Complexity of Human Error." In M. S. Bogner, ed., Human Error in Medicine (Hillsdale, NJ); pp. 255–310.

Cook, Richard I., David D. Woods, and Charlotte Miller (1998). "A Tale of Two Stories: Contrasting Views of Patient Safety" (Chicago: NPSF); available as a PDF file on the NPSF website at http://www.npsf.org.

Cook, Richard I., Marta Render, and David D. Woods (2000). "Gaps in the continuity of care and progress on patient safety." British Medical Journal 320: pp. 791–794.

Woods, David D., and Richard I. Cook (1998). "Characteristics of Patient Safety: Five Principles that Underlie Productive Work" (Chicago: CtL).

Woods, David D., and Richard I. Cook (1999). "Perspectives on Human Error: Hindsight Biases and Local Rationality." In Durso, Nickerson, Dumais, et al., eds., Handbook of Applied Cognition (New York: Wiley); pp. 141–171.

Woods, David D., Leila J. Johannesen, Richard I. Cook, and Nadine B. Sarter (1994). Behind Human Error: Cognition, Computers and Hindsight (Wright Patterson AFB: CSERIAC).